Welcome, I’m Chantale.

Human Centered Design Strategy Leader

I love helping teams imagine what's next, especially in that early phase where problems are still unclear and possibilities feel endless. Whether I'm leading discovery, facilitating workshops, or translating research into strategic direction, I help organizations see possibilities they didn't know existed and get stakeholders excited to move forward. I lead with care and compassion, always staying grounded in what real people need while shaping experiences that feel both bold and human.

I've focused on strategic transformations that put people first, whether that's humanizing technology, reimagining how services support communities, or creating futures that feel both aspirational and achievable. My work sits at the intersection of research, strategy, and future visioning.

People are at the core of everything I do. I advocate for the people we design for and the cross-functional teams I lead. I focus on building empathy, ensuring representation, and creating space where diverse perspectives can shape the work. By fostering environments where collaboration feels purposeful, I help teams feel supported, heard, and empowered to share their voice.

I've led strategic visioning work across healthcare, education, financial services, human resources, social impact and more. No matter the sector, I design with an understanding of both human experience and the systems that shape people's lives. I do my best work when I’m helping teams shape big ideas into shared visions for the future, creating solutions that are thoughtful, inclusive, and impactful.

I believe the most meaningful innovation is the kind that enriches people’s lives.